Guest Services
Arriving/Departing
Check-In: 3:00pm EST
Arriving late at night? No problem!
After our office closes, our clubhouse is open each evening until 10:00pm. If you plan on arriving after 10:00pm, please let us know in advance so that we may make alternate arrangements for you to pickup your keys!
Check-Out: 12:00pm EST
Please return all sets of keys/clubhouse access cards to the Guest Suites Office or our dropbox by 12:00pm on the day of your departure. We’ll take care of the rest!
Cable, Internet & Phone Service
We are happy to provide you with complimentary cable, internet and local phone service in your suite. We offer over sixty channels of cable – perfect to catch up on the latest CNN news or curl up with a movie. Our en-suite high-speed internet allows business professionals to stay productive while on the road. Feel like ordering a pizza from the local place down the street? Free local phone service is also included in your home!
Cable or Internet Issues? Questions? Contact Suite Solutions at 1-866-859-8686.
Maid Service
In an effort to make your stay as much like home as possible, we provide you with all of the cleaning tools necessary to keep your place spotless! A vacuum, mop and broom are all included, as well as your first batch of laundry soap, fabric softener, paper towel, toilet paper, trash bags, dishwasher tablets and dish soap! Not a fan of housework? No Problem! If you'd prefer, we'd love to clean up your place for you! We offer an optional cleaning service which includes a light-cleaning, along with the changing of your towels and bedding. At only $40.00 per visit, it'll save you time and energy! Contact the Guest Suites Office for more information and to schedule your first cleaning.
Other Questions? Comments? Suggestions?
Contact our Guest Suite Office at 616-977-4477 or suites@mailcpi.com.